300 Restaurant Helpers needed in Jordan

Job Description

The Restaurant Helper is a dynamic and essential support role responsible for maintaining the flow and cleanliness of the restaurant. This individual assists servers in providing exceptional guest service and supports the kitchen team by ensuring dishes and supplies are managed efficiently. It is the perfect entry-level position for someone looking to start a career in the hospitality industry.

Benefits to the Restaurant Helper

• Accommodation: Comfortable shared housing provided near workplace
• Health Insurance: Comprehensive medical coverage included
• Competitive Salary: $20-$30 USD per hour (40-50 hours/week)
• Meal Allowance: Daily meal during shifts
• Health Insurance: Access to medical, dental, and vision insurance plans, often with employer contributions to premiums.
• Paid Sick Leave: Accrued paid time off for illness, so employees don't have to choose between their health and their paycheck
• Allowance: Monthly allowance on top of the daily pay shall be provided
• Flexible Scheduling: Willingness to work with employees on scheduling requests for school, family, or other jobs.
• Holiday Pay: Premium pay (e.g., time-and-a-half) for working on major holidays, or a bonus.
• Training & Development: Paid training on POS systems, food knowledge, cocktail making, and customer service skills. Opportunities for wine or spirits certification.
• Advancement Opportunities: A clear path for promotion from within (e.g., Busser to Waiter, Waiter to Head Server, Cleaner to Shift Lead).
• On Job training : For the perfection needed at the ship , training is a must.
• Unforms: Uniforms are provided by the ship management
• Access to Amenities: Enjoy onboard facilities like gyms and pools in a comfortable living and working environment.
• Career Growth: Opportunities for advancement within the company

Restaurant Helper Responsibilities

• Clear and Reset Tables: Promptly and discreetly clear tables of all dishes, glassware, and silverware after guests leave. Wipe down tables, chairs, and booths, and reset them perfectly with clean linens, napkins, and utensils for the next guests.
• Maintain Floor Presence: Continuously walk through the dining room to spot and attend to dirty tables.
• Beverage Service: Refill water glasses and provide non-alcoholic beverages like coffee or iced tea for guests.
• Storage: Put away all clean items in their proper, designated storage areas throughout the kitchen and service areas. This is a continuous duty.
• Assist Servers: Help servers by delivering condiments, extra napkins, or other small items to tables upon request.
• Floor Maintenance: Sweep and wet-mop kitchen floors multiple times during a shift to prevent slips and eliminate grease and debris. This is a constant task.
• General Cleanliness: Sweep up crumbs or debris from the floor around tables and ensure the overall tidiness of the dining room, including high chairs and booster seats.
• Restroom Maintenance: Clean and sanitize all public and staff restrooms regularly. This includes toilets, urinals, sinks, mirrors, and restocking soap, paper towels, and toilet paper.
• Dining Area Support: Empty trash bins from the dining area and clean up significant spills as needed to support serving staff.
• General Upkeep: Clean windows, mirrors, and other glass surfaces. Dust ledges and light fixtures.
• Deliver Food Orders: Act as the link between the kitchen and the dining room, delivering hot and cold food from the kitchen to the correct tables.
• Ensure Order Accuracy: Work with the expeditor or chef to verify that every plate on the ticket is correct and matches the order before it leaves the kitchen.
• Follow Safety Protocols: Always use appropriate Personal Protective Equipment (PPE) such as rubber gloves, aprons, and non-slip shoes.
• Plate Presentation: Assist with final garnishing or wiping the edges of plates to ensure they look presentable.
• Basic Food Prep (as needed): Perform simple prep tasks such as washing and chopping vegetables, portioning sauces, making salads, or preparing desserts, depending on skill level and kitchen needs.
• Empty and clean wastebaskets and transport trash to designated disposal areas.
• Dish Area Organization: Scrape food from dirty plates and stack them properly for the dishwasher. Help sort and put away clean dishes, glassware, and silverware.
• Utility cleaners specifically handle the daily cleaning and maintenance of the galleys, or kitchens, to uphold health and sanitation standards.
• Restocking: Ensure service stations are fully stocked with clean plates, glasses, cutlery, napkins, and other essentials.
• Waste Management: Take out the trash and recycling, and replace liners in all bins.
• Utility cleaners specifically handle the daily cleaning and maintenance of the galleys, or kitchens, to uphold health and sanitation standards.
• Teamwork: The ability to work seamlessly with servers, cooks, and other helpers.
• Speed & Efficiency: Moving quickly to reset tables and run food without sacrificing quality or safety.
• Awareness: Having a keen eye for what needs to be done, whether it's an empty water glass or a table that needs clearing.
• Positive Attitude: Maintaining a friendly and helpful demeanor, even during busy rushes.

Restaurant Helper's Requirements

• Physical Stamina: Ability to stand for long periods and lift up to 50 lbs
• Food Handling Skills: Basic knowledge of food safety (training provided)
• Cleaning Skills: Attention to cleanliness and sanitation standards
• Teamwork: Strong communication and collaboration abilities
• Time Management: Efficient and organized work approach
• Reliability & Punctuality: Must be consistently on time for all scheduled shifts. Attendance is critical for restaurant operations.
• Work Schedule Availability: Must have flexibility to work evenings, weekends, and holidays, as these are the busiest times for restaurants.
• Legal Status: Must be legally eligible to work in the country and provide necessary documentation.
• Professional Demeanor: Must maintain a professional attitude and follow all company policies, including dress code and personal hygiene standards.
• Positive Attitude: Willingness to learn ,always smile and take direction
• Team Player Mentality:The ability to work cooperatively with servers, hosts, cooks, and dishwashers without ego. The helper supports the entire team.
• Positive Attitude: Willingness to learn ,always smile and take direction
• Age: Must be at least 16 years old, though some establishments requiring alcohol service assistance may require you to be 18./li>
• Legal Right to Work: Must be eligible to work in the country.
• Flexible Schedule: Must be available to work evenings, weekends, and holidays, as these are the busiest times for restaurants.
• Basic Communication Skills: The ability to understand and follow instructions from servers and managers, and communicate simple information to guests (e.g., "Your server will be right with you").
• Attention to Detail: Noticing a missing fork on a table setting, a water glass that needs refilling, or a spill that needs immediate cleaning.
• Customer Service Awareness: A friendly presence and the understanding that you are part of the guest's experience, even with limited direct interaction.

Note: No formal education qualification required. Training will be provided to successful candidates.